Field Service Engineer 2

The Customer Support Business Group focuses on enabling customers with premier support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers' installed base performance and deliver service and lifecycle solutions for critical equipment and processes.

As a Field Service Engineer at Lam, you will ensure the operational excellence of complex semiconductor equipment. Your work includes:

• Providing quality on-site repair, maintenance, and installation/relocation start-up services of Lam's electro-mechanical and electronic systems at customer sites
• Performing analytical problem-solving, troubleshooting, diagnostics, and component-level issue isolation
• Maintaining records and reports to coordinate activities between Lam and customers
• Serving as a subject matter expert, representing Lam to deliver exceptional customer satisfaction
• Updating customers on tool status as needed

Minimum Qualifications:

• Bachelor's degree in Electronics, Engineering, or related field with 2+ years of experience; or advanced degree without experience
• Proficiency in interpreting electrical/mechanical schematics and operation manuals
• Ability to work in clean room environments with PPE
• Frequent physical positioning (bend, stoop, reach, walk, etc.) for extended periods
• Frequent domestic and international travel based on customer needs

Preferred Qualifications:

• Basic computer skills (Microsoft Office Suite)
• Experience in semiconductor capital equipment installation, maintenance, and repair
• English communication skills (written and verbal)
• Foundational analytical and problem-solving skills

Lam Research is an equal opportunity employer committed to diversity and inclusion. The company offers hybrid work models (On-site Flex and Virtual Flex) combining on-site collaboration with remote flexibility.