Field Service Engineer 3

The Customer Support Business Group focuses on enabling customers with premier support throughout their lifecycle. As a Field Service Engineer, you will ensure operational excellence of complex semiconductor equipment through on-site repairs, maintenance, installations, and troubleshooting. Key responsibilities include performing analytical problem-solving, maintaining equipment records, serving as a subject matter expert, and providing technical mentoring.

• Provide quality on-site repair, maintenance, and installation services of Lam's electro-mechanical and electronic systems
• Troubleshoot and isolate issues to component level, minimizing downtime
• Stay current on semiconductor equipment through training and certification
• Assist in field modifications and updates, maintaining coordination records
• Serve as Lam's representative to deliver exceptional customer satisfaction
• Create customer response action plans and discuss challenges transparently
• Mentor junior engineers

Minimum Qualifications:

• Bachelor's degree in Electronics/Engineering + 5+ years experience (or Master's + 3+ years)
• Experience installing/maintaining semiconductor capital equipment
• Proficiency in electrical/mechanical schematics
• Ability to work in clean room environments with PPE
• Physical ability to perform job tasks for extended periods
• Frequent domestic/international travel requirements

Preferred Qualifications: Basic computer skills (MS Office), strong English communication, analytical problem-solving abilities.

Lam Research is an equal opportunity employer committed to diversity and inclusion. Hybrid work models available: On-site Flex (3+ days/week on-site) and Virtual Flex (1-2 days/week on-site).