Field Service Engineer 3

Lam Research is seeking a Field Service Engineer 3 to join our Customer Support Business Group. This role involves providing on-site repair, maintenance, and installation services for complex semiconductor equipment at customer sites worldwide.

• Provide quality on-site repair, maintenance, and installation/relocation start-up services of Lam’s electro-mechanical and electronic systems
• Perform analytical problem-solving, troubleshooting, and diagnostics to minimize equipment downtime
• Maintain records and reports to coordinate activities between Lam and customers
• Serve as a subject matter expert, delivering exceptional customer satisfaction
• Troubleshoot and create customer response action plans
• Provide technical instruction and mentoring for junior engineers

Minimum Qualifications:

• Bachelor’s degree in Electronics, Engineering, or related field with 5+ years of experience (or Master’s with 3+ years)
• Experience in installation, maintenance, repair, or troubleshooting of semiconductor capital equipment
• Proficiency in interpreting electrical/mechanical schematics and operation manuals
• Ability to work in clean room environments with PPE
• Frequent travel required (domestic and international)

Preferred Qualifications:

• Proficiency in Microsoft Office Suite
• Strong written and verbal communication skills in English
• Analytical and problem-solving skills

Lam Research offers hybrid work models (On-site Flex and Virtual Flex). We are an equal opportunity employer committed to diversity and inclusion.

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