
Field Service Engineer 3
Lam Research AGKI-Zusammenfassung
Lam Research is seeking a Field Service Engineer 3 to join our Customer Support Business Group. This role involves providing on-site repair, maintenance, and installation services for complex semiconductor equipment at customer sites worldwide.
- Provide quality on-site repair, maintenance, and installation/relocation start-up services of Lam's electro-mechanical and electronic systems
- Perform analytical problem-solving, troubleshooting, and diagnostics to minimize equipment downtime
- Maintain up-to-date knowledge of semiconductor capital equipment through training and certification
- Assist in complex field modifications and updates, maintaining coordination records between Lam and customers
- Serve as a subject matter expert, delivering exceptional customer satisfaction and technical instruction
- Troubleshoot and develop customer response action plans
- Mentor junior engineers
Minimum Qualifications:
- Bachelor's degree in Electronics/Engineering + 5+ years experience OR Master's + 3+ years
- Experience installing, maintaining, or troubleshooting semiconductor capital equipment
- Proficiency in electrical/mechanical schematics and operation manuals
- Ability to work in clean room environments with PPE
- Physical ability to perform job tasks requiring bending, walking, climbing, etc.
- Frequent domestic and international travel required
Preferred Qualifications:
- Microsoft Office proficiency
- English communication skills
- Analytical and problem-solving abilities
Lam Research is an equal opportunity employer committed to diversity and inclusion. We offer hybrid work models (On-site Flex and Virtual Flex) depending on role requirements.