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GBS Manager Strategy & Service Management (f/m/d)

HOFER Kommanditgesellschaft
Jetzt bewerben

How You´ll Make Your Mark

Your main tasks in this role are:

  • Lead and mentor internal team members and stakeholders within the newly established Global Business Services (GBS) team, fostering a collaborative and high-performance work environment
  • Evolve the existing GBS strategy in line with ALDIs global strategic objectives and operationalise underlying measures
  • Design and operationalise international board requirements
  • Oversee the development and implementation of service management within GBS projects, ensuring alignment with organisational goals
  • Define strategic GBS goals and translate them into tactical actions in line with ALDIs overall strategy and demonstrate expertise in organisational change and communication to enhance project success
  • Support internal stakeholders and clients with in-depth performance analysis, providing actionable insights for decision-making
  • Develop and produce global non-financial KPI reports and analytics to enable data-driven management at scale
  • Oversee capability building within the Strategy & Service Management function to ensure sustainable excellence
  • Drive significant value creation for Aldi globally through the further development of the GBS organisation and the extension of the current service portfolio
  • Monitor and enforce SLA compliance to meet agreed performance standards;standardize and harmonize transformation transition strategies and ways of working
  • Harmonise project deliverables and documentation to support process consistency and knowledge sharing
  • Act as the primary interface between the service management team various international stakeholder, driving innovations and process improvements
  • Collaborate closely with cross-functional teams to support end-to-end service excellence

Your Profile

The requirements of the role include:

  • Relevant degree in business administration, business psychology, communications, HR, or related fields
  • Several years of professional experience in strategic and organisational development within GBS, shared services, or consulting environments
  • Ability to lead a team of 1-3 employees, fostering growth and collaboration
  • Experienced in driving organisational transformation initiatives
  • Skilled in senior leadership communication, effectively conveying strategic vision
  • Experienced in presenting recommendations, gaining consensus and generating excitement for new ideas
  • Exceptional people-focused approach, with a talent for building relationships and influencing stakeholders
  • Outstanding communication skills, with the capacity to collaborate effectively in a multinational and cross-functional context
  • Experience in creating engaging presentations
  • Fluent in English, German would be an advantage
  • Willingness to be part of a new and growing team and the ability to shape the future of the GBS organisation
  • Comfortable in a ‘start-up’ environment where processes, responsibilities and structure are still evolving

A Career that Benefits You

Our benefits for you are wide-ranging:

  • 6 weeks of annual leave every year for all 
  • A range of subsidised childcare support options 
  • Options to work remotely - from home or anywhere within Austria (up to 13 days per month), and from abroad (up to 30 days per year, selected countries)
  • Mobile devices provided to enable flexible working 
  • Relocation support (including visas/permits, home search and moving allowance) 
  • Free and subsidised healthy food and drinks provided at work 
  • Subsidised public transport 
  • Bike leasing program to save up to 20% on bike costs to encourage sustainable transport and improve affordability 
  • Discounts on a wide range of shopping in the categories like fashion, travel, sports and many more 
  • All the training you need to excel in your role 
  • Extensive personal and professional development 
  • High level of responsibility in a diverse and international business environment 
  • Collaboration with teams across borders 
  • Private health insurance discounts
  • Comprehensive wellbeing & (mental) health support 
  • On-site & online sports with Wellpass membership

Remuneration

Gross annual salary starting from € 104.300* 
*willingness to overpay with appropriate qualification

Place of work

​Siezenheimer Straße 29a, 5020 Salzburg​

Start of work

As soon as possible​

How to Apply

All applications take place through our online portal. Simply login and submit your CV, photo, and all relevant certificates/qualifications.

Jetzt bewerben

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