Field Service Engineer 3

Lam Research seeks a Field Service Engineer 3 to join our Customer Support Business Group. This role involves providing on-site repair, maintenance, and installation services for complex semiconductor equipment at customer sites.

Key Responsibilities

• Perform analytical problem-solving, troubleshooting, and diagnostics to minimize equipment downtime.
• Maintain up-to-date knowledge of semiconductor capital equipment through training and certification.
• Assist in complex field modifications and updates, maintaining coordination records.
• Serve as a subject matter expert, delivering exceptional customer satisfaction.
• Troubleshoot and create customer response action plans.
• Provide technical instruction and mentoring to junior engineers.

Qualifications

• Bachelor's degree in Electronics/Engineering + 5+ years experience (or Master's + 3+ years).
• Experience with semiconductor capital equipment installation, maintenance, and repair.
• Proficiency in interpreting electrical/mechanical schematics.
• Ability to work in cleanroom environments with PPE.
• Frequent domestic and international travel required.

Preferred Skills

• Basic computer skills (Microsoft Office).
• Strong written and verbal communication in English.
• Analytical and problem-solving abilities.

Benefits

Lam offers hybrid work models (On-site Flex/Virtual Flex), comprehensive benefits, and a commitment to inclusive workplace culture.