Field Service Engineer 3
KI-Zusammenfassung
Lam Research is seeking a Field Service Engineer 3 to join our Customer Support Business Group. This role involves providing on-site repair, maintenance, and installation services for complex semiconductor equipment at customer sites.
- Provide quality on-site repair, maintenance, and installation/relocation start-up services of Lam's electro-mechanical and electronic systems
- Perform analytical problem-solving, troubleshooting, and diagnostics to isolate issues to component level
- Maintain up-to-date knowledge of semiconductor capital equipment through training and certification
- Assist in complex field modifications and updates, maintaining coordination records between Lam and customers
- Serve as subject matter expert, delivering exceptional customer satisfaction
- Troubleshoot and create customer response action plans
- Mentor junior engineers
Minimum Qualifications
- Bachelor's degree in Electronics/Engineering or related field + 5+ years experience (or Master's + 3+ years)
- Experience installing, maintaining, or troubleshooting semiconductor capital equipment
- Proficiency interpreting electrical/mechanical schematics and operation manuals
- Ability to work in clean room environments with PPE
- Physical ability to perform job tasks for extended periods (bending, walking, etc.)
- Frequent domestic and international travel required
Preferred Qualifications
- Proficiency in Microsoft Office Suite
- Strong written and verbal communication skills in English
- Analytical and problem-solving abilities
Lam Research offers hybrid work models (On-site Flex and Virtual Flex) and a comprehensive benefits package. We are an equal opportunity employer committed to diversity and inclusion.
Bewerben Sie sich über den "Jetzt bewerben"-Button.