Field Service Engineer 2

Lam Research AG

KI-Zusammenfassung

Als Field Service Engineer sorgen Sie durch Reparaturen, Wartung, Installationen und Fehlerbehebung vor Ort für den zuverlässigen Betrieb komplexer Halbleiteranlagen. Sie diagnostizieren Probleme, dokumentieren Arbeiten und stimmen sich mit Kunden und Teams ab, um Ausfallzeiten zu minimieren und die Anlagenleistung zu verbessern.

The Customer Support Business Group focuses on enabling customers with premier support throughout their lifecycle. As a Field Service Engineer, you will ensure operational excellence of Lam's complex semiconductor equipment through on-site repairs, maintenance, installations, and troubleshooting. You will collaborate with customers and teams to deliver solutions, maintain equipment, and improve performance.

  • Provide quality on-site repair, maintenance, and installation services of Lam's electro-mechanical and electronic systems.
  • Perform analytical problem-solving, diagnostics, and troubleshooting to minimize downtime.
  • Maintain records and reports for coordination between Lam and customers.
  • Serve as a subject matter expert, representing Lam to deliver exceptional customer satisfaction.
  • Update customers on tool status as needed.

Who we're looking for

Minimum Qualifications:

  • Bachelor's degree in Electronics, Engineering, or related field with 2+ years of experience; or advanced degree without experience.
  • Proficiency in interpreting electrical/mechanical schematics and operating manuals.
  • Ability to work in clean room environments with PPE.
  • Frequent travel required (domestic and international).
  • Graduate-eligible role.

Preferred Qualifications:

  • Experience with semiconductor capital equipment installation and maintenance.
  • Proficiency in Microsoft Office Suite.
  • Strong communication skills in English.
  • Analytical and problem-solving abilities.

Lam Research is an equal opportunity employer committed to diversity and inclusion. We offer hybrid work models (On-site Flex and Virtual Flex) to balance on-site collaboration and remote flexibility.

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