
Field Service Engineer 2
Lam Research AGKI-Zusammenfassung
The Customer Support Business Group focuses on enabling customers with premier support throughout their lifecycle. As a Field Service Engineer, you will ensure operational excellence of Lam's complex semiconductor equipment through on-site repairs, maintenance, installations, and troubleshooting. You will collaborate with customers and teams to deliver solutions, maintain equipment, and improve performance.
- Provide quality on-site repair, maintenance, and installation services of Lam's electro-mechanical and electronic systems.
- Perform analytical problem-solving, diagnostics, and troubleshooting to minimize downtime.
- Maintain records and reports for coordination between Lam and customers.
- Serve as a subject matter expert, representing Lam to deliver exceptional customer satisfaction.
- Update customers on tool status as needed.
Who we're looking for
Minimum Qualifications:
- Bachelor's degree in Electronics, Engineering, or related field with 2+ years of experience; or advanced degree without experience.
- Proficiency in interpreting electrical/mechanical schematics and operating manuals.
- Ability to work in clean room environments with PPE.
- Frequent travel required (domestic and international).
- Graduate-eligible role.
Preferred Qualifications:
- Experience with semiconductor capital equipment installation and maintenance.
- Proficiency in Microsoft Office Suite.
- Strong communication skills in English.
- Analytical and problem-solving abilities.
Lam Research is an equal opportunity employer committed to diversity and inclusion. We offer hybrid work models (On-site Flex and Virtual Flex) to balance on-site collaboration and remote flexibility.