Field Service Engineer 2

Lam Research AG

KI-Zusammenfassung

Als Field Service Engineer bieten Sie Vor-Ort-Reparatur-, Wartungs- und Installationsservices für komplexe Halbleiteranlagen, beheben Störungen und arbeiten mit Teams an Lösungen. Sie koordinieren Aktivitäten mit Kunden, halten diese über den Anlagenstatus auf dem Laufenden und tragen zu einer hohen Kundenzufriedenheit bei.

The Customer Support Business Group focuses on enabling customers with premier support throughout their lifecycle. As a Field Service Engineer, you will provide on-site repair, maintenance, and installation services for Lam's complex semiconductor equipment, troubleshoot issues, and collaborate with teams to deliver solutions.

  • Perform analytical problem-solving and troubleshooting of electro-mechanical and electronic systems
  • Maintain records and coordinate activities between Lam and customers
  • Serve as a subject matter expert to deliver exceptional customer satisfaction
  • Update customers on tool status and discuss opportunities/challenges

Minimum Qualifications:

  • Bachelor's degree in Electronics/Engineering with 2+ years experience (or advanced degree)
  • Proficiency in electrical/mechanical schematics and clean room environments
  • Ability to frequently travel domestically/internationally

Preferred Qualifications: Experience with semiconductor equipment installation/maintenance, Microsoft Office proficiency, and strong communication skills.

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