
Field Service Engineer 2
Lam Research AGKI-Zusammenfassung
The Customer Support Business Group focuses on enabling customers with premier support throughout their lifecycle. As a Field Service Engineer, you will provide on-site repair, maintenance, and installation services for Lam's complex semiconductor equipment, troubleshoot issues, and collaborate with teams to deliver solutions.
- Perform analytical problem-solving and troubleshooting of electro-mechanical and electronic systems
- Maintain records and coordinate activities between Lam and customers
- Serve as a subject matter expert to deliver exceptional customer satisfaction
- Update customers on tool status and discuss opportunities/challenges
Minimum Qualifications:
- Bachelor's degree in Electronics/Engineering with 2+ years experience (or advanced degree)
- Proficiency in electrical/mechanical schematics and clean room environments
- Ability to frequently travel domestically/internationally
Preferred Qualifications: Experience with semiconductor equipment installation/maintenance, Microsoft Office proficiency, and strong communication skills.