Field Service Engineer-Etch

The Customer Support Business Group focuses on enabling customers with premier support throughout their lifecycle. As a Field Service Engineer, you will provide on-site repair, maintenance, and installation services for Lam’s complex semiconductor equipment, troubleshoot issues, and serve as a subject matter expert to deliver exceptional customer satisfaction.

• Provide quality on-site repair, maintenance, and installation/relocation start-up services
• Perform analytical problem-solving and troubleshooting to minimize downtime
• Maintain knowledge of semiconductor capital equipment through training and certification
• Assist in complex field modifications and updates
• Serve as Lam’s representative to deliver exceptional customer satisfaction
• Troubleshoot and create customer response action plans
• Provide technical instruction and mentoring to junior engineers

Who we’re looking for

Minimum Qualifications:

• Bachelor’s degree in Electronics/Engineering + 5+ years experience OR Master’s + 3+ years
• Experience with semiconductor capital equipment installation/maintenance
• Proficiency in electrical/mechanical schematics
• Ability to work in clean room environments
• Frequent travel required (domestic and international)

Preferred Qualifications:

• Proficiency in Microsoft Office Suite
• Strong written/verbal communication skills
• Analytical and problem-solving abilities

Lam Research is an equal opportunity employer committed to diversity and inclusion. We offer hybrid work models (On-site Flex/Virtual Flex) combining on-site collaboration with remote flexibility.

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