Field Service Engineer 3

Lam Research is seeking a Field Service Engineer 3 to join our Customer Support Business Group. This role involves providing on-site repair, maintenance, and installation services for Lam’s complex semiconductor equipment at customer sites.

• Perform analytical problem-solving, troubleshooting, and diagnostics to minimize equipment downtime.
• Maintain up-to-date knowledge of semiconductor capital equipment through training and certification.
• Assist in complex field modifications and updates, maintaining coordination records between Lam and customers.
• Serve as a subject matter expert, delivering exceptional customer satisfaction.
• Troubleshoot and develop customer response action plans.
• Provide technical instruction and mentoring to junior engineers.

Minimum Qualifications:

• Bachelor’s degree in Electronics, Engineering, or related field with 5+ years of experience (or Master’s with 3+ years).
• Experience in installation, maintenance, repair, or troubleshooting of semiconductor capital equipment.
• Proficiency in interpreting electrical and mechanical schematics.
• Ability to work in clean room environments with PPE.
• Physical ability to perform job tasks requiring bending, stooping, reaching, etc.
• Frequent travel requirements, domestic and international.

Preferred Qualifications:

• Proficiency in Microsoft Office Suite.
• Strong written and verbal communication skills in English.
• Analytical and problem-solving abilities.

Lam Research offers hybrid work models (On-site Flex and Virtual Flex) combining on-site collaboration with remote flexibility. We are an equal opportunity employer committed to diversity and inclusion.

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