JP Field Service Engineer

Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam's complex electro-mechanical and electronic systems at customer sites. Perform analytical problem-solving, troubleshooting, conduct diagnostics, and isolate issues to the component level, and take corrective actions to minimize downtime. Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification. Assist in complex field modifications and updates, maintaining records and reports. Serve as a subject matter expert, representing Lam to customers, delivering exceptional satisfaction. Troubleshoot and create customer response action plans. Provide technical instruction and mentoring for junior engineers.

Requirements: Bachelor's degree in Electronics/Engineering or related field with 5+ years experience; or Master's with 3+ years. Previous experience in installation, maintenance, repair, or troubleshooting of semiconductor capital equipment. Proficiency in electrical/mechanical schematics, clean room environment operations, and Microsoft Office. Ability to travel frequently domestically and internationally, work varied shifts including overtime, and perform physical tasks (bend, stoop, reach, etc.).