
Field Service Engineer II
Lam Research AGKI-Zusammenfassung
Lam Research is seeking a Field Service Engineer to join our Customer Support Business Group. In this role, you will provide on-site repair, maintenance, and installation services for Lam’s complex semiconductor equipment at customer sites. Key responsibilities include analytical problem-solving, troubleshooting, and delivering exceptional customer satisfaction.
- Provide quality on-site repair, maintenance, and installation/relocation start-up services
- Perform diagnostics and isolate issues to component level
- Maintain up-to-date knowledge of semiconductor capital equipment
- Assist in complex field modifications and updates
- Serve as a subject matter expert for customers
- Troubleshoot and create customer response action plans
- Provide technical instruction and mentoring
Minimum qualifications include a Bachelor’s degree in Electronics/Engineering with 5+ years of experience, or equivalent. Previous experience with semiconductor capital equipment and proficiency in electrical/mechanical schematics required. Ability to work in clean room environments and frequent travel required.