
Field Service Engineer 3
Lam Research AGKI-Zusammenfassung
Lam Research seeks a Field Service Engineer 3 to join the Customer Support Business Group. This role involves on-site repair, maintenance, and installation of complex semiconductor equipment, ensuring operational excellence for customers.
- Provide quality on-site repair, maintenance, and installation services of Lam's electro-mechanical and electronic systems
- Perform analytical troubleshooting and problem-solving to minimize equipment downtime
- Maintain up-to-date knowledge of semiconductor capital equipment through training and certification
- Assist in complex field modifications and updates, maintaining coordination records
- Serve as a subject matter expert, delivering exceptional customer satisfaction
- Troubleshoot issues and develop customer response action plans
- Provide technical instruction and mentoring to junior engineers
Qualifications
- Bachelor's degree in Electronics/Engineering + 5+ years experience (or Master's + 3+ years)
- Experience with semiconductor capital equipment installation/maintenance/repair
- Proficiency in electrical/mechanical schematics and cleanroom environments
- Ability to travel frequently and work flexible shifts including overtime
Preferred Skills
- Proficiency in Microsoft Office Suite
- Strong written and verbal English communication skills
- Foundational analytical and problem-solving abilities
Lam Research is an equal opportunity employer committed to diversity and inclusion. The company offers hybrid work models (On-site Flex and Virtual Flex) combining on-site collaboration with remote flexibility.