Field Service Engineer 3

The Customer Support Business Group focuses on enabling customers with premier support throughout their lifecycle. As a Field Service Engineer, you will provide on-site repair, maintenance, and installation services for Lam’s complex semiconductor equipment, ensuring operational excellence.

Key Responsibilities

• Provide quality on-site repair, maintenance, and installation services of Lam’s electro-mechanical and electronic systems.
• Perform analytical problem-solving, troubleshooting, and diagnostics to minimize downtime.
• Maintain up-to-date knowledge of semiconductor capital equipment through training and certification.
• Assist in complex field modifications and updates, maintaining coordination records.
• Serve as a subject matter expert, delivering exceptional customer satisfaction.
• Troubleshoot and create customer response action plans.
• Provide technical instruction and mentoring for junior engineers.

Qualifications

Minimum

• Bachelor’s degree in Electronics/Engineering or related field with 5+ years experience (or Master’s with 3+ years).
• Experience in installation, maintenance, repair, or troubleshooting of semiconductor capital equipment.
• Proficiency in interpreting electrical/mechanical schematics and operating manuals.
• Ability to work in clean room environments with PPE.
• Physical ability to perform job tasks frequently (bending, walking, climbing, etc.).
• Frequent domestic and international travel required.

Preferred

• Proficiency in Microsoft Office Suite.
• Strong written and verbal communication skills in English.
• Analytical and problem-solving abilities.

Benefits

Lam offers hybrid work models (On-site Flex/Virtual Flex), comprehensive benefits, and opportunities for growth in an inclusive environment. Lam Research is an equal opportunity employer committed to diversity and inclusion.