
Field Service Engineer 3
Lam Research AGKI-Zusammenfassung
Lam Research is seeking a Field Service Engineer 3 to join our Customer Support Business Group. This role involves providing on-site repair, maintenance, and installation services for Lam's complex semiconductor equipment at customer sites.
Key Responsibilities
- Provide quality on-site repair, maintenance, and installation/relocation start-up services of Lam's electro-mechanical and electronic systems
- Perform analytical problem-solving, troubleshooting, and diagnostics to minimize equipment downtime
- Maintain up-to-date knowledge of semiconductor capital equipment through training and certification
- Assist in complex field modifications and updates, maintaining coordination records
- Serve as a subject matter expert, delivering exceptional customer satisfaction
- Troubleshoot and create customer response action plans
- Provide technical instruction and mentoring to junior engineers
Minimum Qualifications
- Bachelor's degree in Electronics, Engineering, or related field with 5+ years of experience (or Master's with 3+ years)
- Experience in installation, maintenance, repair, or troubleshooting of semiconductor capital equipment
- Proficiency in interpreting electrical/mechanical schematics and operation manuals
- Ability to work in clean room environments with PPE
- Physical ability to perform job tasks for extended periods (bending, walking, etc.)
- Frequent domestic and international travel requirements
Preferred Qualifications
- Proficiency in Microsoft Office Suite
- Strong written and verbal communication skills in English
- Foundational analytical and problem-solving skills
Lam Research offers hybrid work models (On-site Flex and Virtual Flex) combining on-site collaboration with remote flexibility. We are an equal opportunity employer committed to diversity and inclusion.