Field Service Engineer 2

Lam Research AG

KI-Zusammenfassung

Als Field Service Engineer bieten Sie vor Ort Reparatur-, Wartungs- und Installationsleistungen für komplexe Halbleiteranlagen. Sie beheben Probleme, führen Diagnosen durch und pflegen Kundenbeziehungen, während Sie Kunden über den Status der Anlagen informieren.

The Customer Support Business Group focuses on enabling customers with premier support throughout their lifecycle. As a Field Service Engineer, you will provide on-site repair, maintenance, and installation services for Lam's complex semiconductor equipment. Key responsibilities include analytical problem-solving, troubleshooting, diagnostics, and maintaining customer relationships.

  • Provide quality on-site repair, maintenance, and installation services of Lam's electro-mechanical and electronic systems
  • Perform analytical problem-solving and troubleshooting to minimize downtime
  • Maintain records and reports for coordination between Lam and customers
  • Serve as a subject matter expert representing Lam to customers
  • Update customers on tool status as needed

Minimum qualifications: Bachelor's degree in Electronics/Engineering with 2+ years experience, ability to work in clean room environments, frequent travel requirements, and physical ability to perform job tasks. Preferred qualifications include semiconductor equipment experience and Microsoft Office proficiency.

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