Business Operations Analyst 5

Join Lam as a Business Operations Analyst, where you'll spearhead process improvement initiatives. With your systems knowledge and business process acumen, you expertly collect and analyze data, evaluate processes, develop metrics, and identify root causes with data-driven indicators for future improvements. Organizing cross-functional project teams, you communicate team progress and survey best practices, showcasing your commitment to operational excellence at Lam.

What you'll do

• Plans, performs and implements process improvement initiatives related to business operations. Diagrams and evaluates existing processes. Organizes, leads and facilitates cross-functional project teams.
• Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities.
• Collects data to identify root cause of problems. Measures performance against process requirements.
• Support Financial Calendar: Partner with finance to coordinate/prepare Quarterly Operations Reviews, Quarterly Forecast Reviews, Balance Sheet Reviews and Annual Operating Plan OpEx and CapEx forecasting.
• Business Operations Support: Be single point of contact for OpEx and CapEx issues and provide supporting analysis to decision makers when required.
• Create structure in planning and reporting to enable effective business analysis and improved reporting of cost and forecast performance.
• Provide frequent business performance analysis and reporting of cost and forecast performance, including graphical and presentation formats to GWS leadership team.
• Partner with GWS functional groups and finance to create and publish reports related to KPI Tracking, in support of business growth and cost reduction initiatives.
• Gather and review existing processes and workflows and recommend improvements to streamline or automate.
• Support analysis for internal GWS projects supporting corporate activities.
• Defining metrics and reporting tools to improve visibility into cost and performance enabling better business decisions.
• Developing insightful presentations and memos that summarize data and facilitate decision-making for executive management.

Who we're looking for

• Degree in engineering, accounting, finance, facility/property management, real estate, or related field
• Highly competent with personal computers and productivity software, including Microsoft Excel w/ VBA extensions, PowerPoint, SharePoint, Teams, PowerBI, and data modelling (Alteryx, other)
• Experience working with SAP software to extract financial reporting data
• Proactive and independent person who identifies issues and drives them to resolution by developing and maintaining effective business partner relationships
• Produce clear messaging to executives with excellent verbal and written communication skills including PowerPoint and data visualization
• Driven to continuously identify and implement improvements to processes, analytics and metrics
• Summarizes complex and technical issues/analysis into clear and concise statements
• Understands best practices in data management and sharing in highly matrixed organization
• Extremely detail oriented, well organized, high standard of accuracy
• Exceptional modeling skills using Microsoft Excel including data queries, summarize data in pivot tables, creates dynamic and informative charts, some automation with VBA likely beneficial

Preferred qualifications

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories - On-site Flex and Virtual Flex. 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. 'Virtual Flex' you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.

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