Senior Field Service Engineer

Lam Research seeks a Senior Field Service Engineer to join the Customer Support Business Group. This role is based in Penang - Kulim and involves premier customer support throughout the equipment lifecycle.

Impact

As a Field Service Engineer, you will:

• Install, relocate, and start-up Lam etch/clean/deposition equipment at customer sites
• Perform preventive maintenance and troubleshoot equipment abnormalities
• Implement field modifications from Engineering Change Orders
• Conduct Tier 2 process qualification work
• Maintain accurate service logs and reports
• Represent the company professionally to customers

Qualifications

Minimum:

• Bachelor's degree in Electronics/Engineering + 5+ years experience (or Master's + 3+ years)
• Self-starter with strong interpersonal skills
• Ability to work independently and engage customers technically
• Willingness for short-term overseas assignments
• Swing shift availability (Tue-Sat / Sun-Thu)
• Proficiency in electrical/mechanical schematics
• Clean room environment experience

Preferred:

• Basic computer skills (Microsoft Office)
• English communication skills
• Analytical and problem-solving abilities

Commitment

Lam Research is an equal opportunity employer committed to diversity and inclusion. The company offers hybrid work models (On-site Flex and Virtual Flex) combining on-site collaboration with remote flexibility.